I'm just starting to learn about Knoa, desktop-installed software for measuring and reporting user performance and errors. It seems focused on the enterprise (e.g. SAP) market.
The software is purported to measure:
- navigation response times
- error messages
- general application usage and interactions
It sounds like it has the potential to collect usage data for identifying usability issues, meauring ROI, etc.
I plan to add updates as I learn more about the product.
