After working through some technical issues with Nate Bolt, I was able to get Ethnio Alpha up and running. Think of it as a streamlined, faster version of WebEx, designed specifically around usability testing.
Nate provided me with some details about the benefits of the application:
Alpha 1. Designed specifically for usability testing 2. Participant install is 150k, not 8mb 3. Speed is 2-3x faster than webex, no lag ever 4. Works with dialup participants 5. Clickstream data of participant behavior 6. Shared moderator script view for all observers (everything moderator and observers type is linked to timecode as well) Beta 1. Built-in online recruiting screener tool that generates one line of code you can send to your clients to recruit live users 2. Automatic video recording to avi, flash, or wmv 3. VoIP service that records phone calls and merges with video recording to give you highlights like the following:
