The second Emergence conference will be held at Carnegie Mellon University (Pittsburgh) on September 7 -9.
From the conference site:
The second annual Emergence conference will explore how different design disciplines work together to create the tangible and intangible artifacts of service. We will address how to design services, consider how business can benefit from the increased value of a well-designed service, and continue to define this emerging design field.
The program includes speakers from Core77, Electronic Ink, IBM and IDEO, to name a few.
I'm planning to attend, so check back for a post-conference review. Also stay tuned for an upcoming service design/industrial design connection.
-Rob Tannen
